press load....and the number that you want that cd in and the screen will say please wait...then load cd, just place the cd at the opening, it will load it in the selected spot, then just repeat until all slots are full. to remove hit the eject button(the one on the left) and it will displat the numbers, select the number and the cd will come out...in that task it will go to the load option if she wants to replace the one removed she can do it at this time.....good luck.