Discussion Starter · #1 ·
On 9/24 I started up my Nitro in the garage and I heard a knocking noise. It didn't go away even after several minutes. I called the dealer service team and they had me bring it in right away. The knocking noise was confirmed. My mileage thus far was 9274 miles. It was the service teams first experience with any Nitro. They were honest in letting me know it may take around 2 weeks to get to the bottom of things. After tearing down the engine they had found that in cylinder 6 the rocker arms and lifter were "collapsed". I don't even know how to change a tire so I don't know what that meant. But they fixed it for me by replacing them. I picked up my Nitro on the evening of 10/4. It sounded and ran great but after a short trip later on that very same evening the noise started again when I started the nitro. The dealer couldn't get my car into the shop until after the Columbus Day weekend, and it's still there now. They had let me know that they found that the parts they replaced in the same cylinder were broken again and they found issues in another cylinder as well. I'm told they have now replaced the whole "head assembly" on both sides (whatever that means). They wish to drive the car a little more before I pick it up this time. It will have been in the shop for 2 weeks on this occasion. I have pulled out the info sheet on the lemon law though I really don't want to. I don't want another car, I just want that one fixed. Anyone out there with issues like this? I welcome your feedback.