[Bryguy]

All:

Picked up my Nitro w/ MyGig in May and Sirius Radio was already working when I picked up the vehicle.

Fast forward now to Sept... Satellite Radio stops working all of a sudden and is asking me to activate the radio through Sirius (note.. not at 1 year timeframe yet and also never received any package from Sirius as stated in Manual).

Call Sirius on Saturday and setup my account and they will extend the activation for a year.. no problem.

When the send the first activation signal using the SID of the unit, it doesn't take for whatever reason. When they use the SID of the Sirius Traffic it works. (note this is in Canada, where Sirius Traffic isn't even an option to subscribe to).

Now.. here is where it gets weird. If I try to use the presets button on the wheel, a message appears on the screen saying unsubscribed channel or something to that effect (yes.. stupid me doesn't take a picture of that but everything else).

As shown in the attached pictures, the preset list shows up blank with 0 pages and I cannot do anything to get it to come up with a list. If I uncheck the "presets list" in the Menu, I see a list of all the channels.

I've tried reactivating my radio online.. no change. I've tried getting Sirius over the phone to send a reactivation signal.. no change.. Tried power on/off, no change. As you can see through the pictures.. tried various options no change....

I tried "very carefully" going into engineering mode and checking if I could find an option to do a factory reset or something to the radio and didn't find anything obvious so just backed out of the menu...

Any ideas folks as to what to try next.. something is messed up here and I'm losing a feature I really like of the radio...

Thanks in advance for any help or suggestions you might have...

Cheers,

Bryan

 

[PA Nitro]

Sorry I don't have an answer for you, but I was given a Phone number this past Saturday by a Sirius tech that might help you. { I'm trying to fix a problem with a 6 disc that I bought used for my Caliber} Anyway the number is for Chrysler technical assistance & I was told they can diagnose & fix many problems over the phone. I haven't had time to call myself yet so I don't know if they're really any good or not but if you want to try its 800-850 7827

 

[warriorbob]

try disconnecting the battery for about 5 minutes, then hook it back up
this may reset the system, and allow the new signal to take

i have had a couple times when MyGig got all goofy and by simply disconnecting the battery then hooking it back up reset eveything and everything worked fine (didnt loose and of my presets, pics, songs etc etc

 

[NAV-TV]

Silly question? Do you have your windshield tinted? Sometimes we find that to be an issue, when it comes to connectivity via the antenna. Also the last suggestion about disconnecting the battery is also a good idea .....Susanne

 

[TXNitro]

Silly question? Do you have your windshield tinted? Sometimes we find that to be an issue, when it comes to connectivity via the antenna. Also the last suggestion about disconnecting the battery is also a good idea .....Susanne

Aren't all Nitro antennea on the roof at the rear of the vehicle?

 

[TylerCanada]

Stock antennae should be in the roof at the front, as it says in the manual in order to prevent loss of signal, place objects on the roof as far back as possible.

 

[whopper809]

Stock antennae should be in the roof at the front, as it says in the manual in order to prevent loss of signal, place objects on the roof as far back as possible.

The wifes new 08 has the anntena at the rear on the roof.

 

[NAV-TV]

sirius contact

Let me speak to some people around here. I will call our rep at Sirius and try to find a solution. Just give me some time.

Susanne

 

[Waldorf]

Stock antennae should be in the roof at the front, as it says in the manual in order to prevent loss of signal, place objects on the roof as far back as possible.

On page 222 of the owner's manual, it does say that, but the antennae is at the back (obviously). it also says to keep any luggage or bicycles away from the antennae as well. The only antennae in the front is the GPS one in the dash near the windshield (on models equipped with MyGiG).

 

[TXNitro]

On page 222 of the owner's manual, it does say that, but the antennae is at the back (obviously). it also says to keep any luggage or bicycles away from the antennae as well. The only antennae in the front is the GPS one in the dash near the windshield (on models equipped with MyGiG).

Thanks Waldorf - I was going to have to check out the dealership lot to verify what I had was what everyone else has

 

[Bryguy]

Status Update

Tried the battery disconnect today (waited between 5-10 minutes approx), but no change in behaviour.

I found a thread posted in a Jeep Forums site (forum.jkboard.com) and a guy with a Wrangler Sahara w/ MyGig, hit the exact scenario as myself. This looks like it is going to turn into a problem, if Sirius channels will start deactivating soon for other MyGig folks.

I can't believe that there is not a way to reset this thing back to some standard config (or erase the presets). Will keep you up to date if the other guy and/or myself find anything out..