Unfortunetly my Nitro's tourque coverter has taken a turn for the worst and is vibrating worse than ever. Its been to the shop more than four times which is Delawares lucky number for the lemon law. Last time, today, the manager took some viberation analyzer with him and read vibrations from 0-40, 40-50, and above and compared it to that of a 2008 and said the 2008 has more vibration. However unless he rode right at 43 for a little bit it probably did not even vibrate, and I had to goto work so I didn't ride with him. However his answer to everything is I rode another Nitro and it vibrates too. Anyway a guy at Chrysler corporation pretty much told me this is just how the Nitro rides. That my expectations for an SUV are too high, and to call back if something breaks. I tried to argu that its not normal and he kept saying for an SUV it is. Well I asked why they have TSB's for this so called normal condition and he didn't have an answer. He then told me the dealer who put it my new tourqe converter wasted Chryslers money and that it won't fix it. So anyway long story short is this the point where I need to contact a lawyer? I thought Chrysler would cooperate more. For anyone who has dealt with this, was Chrysler helpful or did you go through your local dealership or have to use an attorney? I wish they would just find a fix for this problem.
Nitro Lemon Thread
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Well before it was not to bad, now even with my music pumped up I can still feel it. Mainly in the floor and center console. It like voom voom voom voom constant when I go 40-45. Thats what i tried to explain to the rep that not all Nitros have it!
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I don't have any vibration either but I don't think an attorney will help you. Take it to some other dealership and have them look at it.
Ryan,
There is alot of great info in this thread:
http://www.nitroforumz.com/showthread.php?t=18227&highlight=lemon
Read through this and it might give you an idea of where to go from here.
There is alot of great info in this thread:
http://www.nitroforumz.com/showthread.php?t=18227&highlight=lemon
Read through this and it might give you an idea of where to go from here.
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334 Posts
Read the threads on the transmission problem, there are plenty. I have gone through two dealers, and numerous Chrysler customer reps.........no help, same story you have told. Some admit a problem but won't back you up, they say vehicle is operating within normal parameters. I am learning to live with it, hoping they decide to come up with a software fix for it.
Not sure if you can get anywhere with the lemon law for this problem.
Not sure if you can get anywhere with the lemon law for this problem.
It will just cost you more.. I own a lemon nitro right now. I had a lawyer and chysler wouldnt give anything.. Once you buy a nitro ... your stuck with it.. I cant get out of mine. I am going to trade it in once I pay it down a little.. Its bad I had two different agency working on it. All said your going to be paying on car you dont own. I have had so many problems. Roof racks 9 times. Moon roof replaced. Bug guard removed because of roof racks. Front side post replaced. Center console replaced. Everything you could think almost went wrong.. Good luck guys
I wonder how it is that you would be paying on a car you don't own? And although the problems that you list are many, & I'm sure very aggravating, nothing in your listed complaints would classify your Nitro as a lemon.
well i didnt have any problems like that, how ever lets see what went wrong with me, roof rails lifted, lower air damn fell off, wind shield whipers stopped working, computer died, locks wouldnt lock, and when they would they wouldnt unlock by remote, radio turned on and off by its self. so i kept calling and writtin to chrysler and got no responce, so finally I wrote them and ask them how would they feel if I wrote a human intrest piece to CNN about a soldier who lives threw a gun shot to the head comes back to the states buy a Nitro and then gets crapped on by Chrysler when he startes having issue, few hours later i got an email tellin me to take my Nitro to any chrysler dealer and trade it. So I got an 08 Jeep liberty, looks like my Nitro with none of the issues
The definition of a "lemon' varies by state. Some states are more consumer friendly than others. In most cases it does not have to be a major problem for it to be considered a lemon. I believe the average is 3 or 4 visits back to the dealer within a certain time frame and under a certain mileage and it is met.
My father had a 1976 Pontiac Bonneville that had a vibration that could not be found in the engine. We brought it back 3 times and the dealer could not remedy it and left it at the dealer. The lawyers took it from there and had a replacement car for us within 2 weeks. Of course this is back in 77 but the laws in New Jersey have not changed much. Florida is a little different but it is the same procedure.
I had a Hyundai Accent that had a leaky rear hatch and after 3 trips and lots of soaked towels I asked them what the lemon law was here (it was my first year in Florida) and the dealer called the manufacturers rep and they replaced the car. I will never talk bad about Hyundai since then.
I believe his reference to paying for something you don't own refers to the practice of adding the amount still owed after the trade in to the new vehicle loan.
Burgie, I understand completely. I just traded my 07 R/T in. I had put $10K down on the Nitro when I bought it and still lost over $2K on the trade.
I don't mean to be down on the Nitro, any car can be a lemon and not everyone will LOVE the vehicle after getting past the awesome looks. There is a saying in the used car business, "There is an a$$ for every seat." and it is certainly true. Heck even the yugo sold, right?
My father had a 1976 Pontiac Bonneville that had a vibration that could not be found in the engine. We brought it back 3 times and the dealer could not remedy it and left it at the dealer. The lawyers took it from there and had a replacement car for us within 2 weeks. Of course this is back in 77 but the laws in New Jersey have not changed much. Florida is a little different but it is the same procedure.
I had a Hyundai Accent that had a leaky rear hatch and after 3 trips and lots of soaked towels I asked them what the lemon law was here (it was my first year in Florida) and the dealer called the manufacturers rep and they replaced the car. I will never talk bad about Hyundai since then.
I believe his reference to paying for something you don't own refers to the practice of adding the amount still owed after the trade in to the new vehicle loan.
Burgie, I understand completely. I just traded my 07 R/T in. I had put $10K down on the Nitro when I bought it and still lost over $2K on the trade.
I don't mean to be down on the Nitro, any car can be a lemon and not everyone will LOVE the vehicle after getting past the awesome looks. There is a saying in the used car business, "There is an a$$ for every seat." and it is certainly true. Heck even the yugo sold, right?
I am going to the dealership Thursday to take out all their Nitros on the lot with the General Manager, if some of them don't vibrate like mine then he said they will buy mine back. If they all do it he said I will have to get an attorney. In Delaware it has to be to the shop 4 times and you have to lemon it in the first 12 months, mileage not a factor. In Delaware the manufacture is responsible for ALL legal fees, and the firm I am with waives all the fees if they lose. I will not be paying anything out of pocket.
My daughter had a new 1998 Chevy Cavilier, it would not start when it was hot outside temperture. she took it to several dealerships several times over the course of one year, none could fix the problem. In Illinois the law is three times, same problem. Chevrolet gave her a new 1999 car same color, options, etc. I could not believe how easy the transaction was, no lawyers, no factory baloney. GM was easy to deal with, sounds like Chrysler is just the opposite. Thanks, Douglas
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356 Posts
I called My dealer and Chrysler today, they were completely corporative and friendly. Customer service said "I promise i will call your dealer and you wont have to deal with that car for another 2 weeks max."
Well called the dealer and the OWNER wanted to talk with me, i explained my 26 problems and he said I should have called him much sooner and he will use his lawyers and pay for any Lemon Law fees to get my loan paid off completely and possibly a refund of my 8 $430 payments.
This is all talk, I will see what happens in the next couple of days. I have been very patient with the car and the dealer because it is the only place i have ever bought my families vehicles, and I guess iv been too patient.
Oh 27 problems now, the rear floor vents are so brittle my niece accidentally broke the little plastic guards... tell them about that too..
I hope to not buy another vehicle off the lot, I honestly just cant afford Dodge MPG anymore. And Caliber is not my car at all neither is Avenger, those are the only vehicles in my price range and close to my mpg needs.
I will update!
Well called the dealer and the OWNER wanted to talk with me, i explained my 26 problems and he said I should have called him much sooner and he will use his lawyers and pay for any Lemon Law fees to get my loan paid off completely and possibly a refund of my 8 $430 payments.
This is all talk, I will see what happens in the next couple of days. I have been very patient with the car and the dealer because it is the only place i have ever bought my families vehicles, and I guess iv been too patient.
Oh 27 problems now, the rear floor vents are so brittle my niece accidentally broke the little plastic guards... tell them about that too..
I hope to not buy another vehicle off the lot, I honestly just cant afford Dodge MPG anymore. And Caliber is not my car at all neither is Avenger, those are the only vehicles in my price range and close to my mpg needs.
I will update!
Dealer or Corp?
Wish you luck, Might be time to get a lawyer of your own.
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We just dropped off my wifes Nitro tonight for the dealer to look at it tomorrow. They are going to take it for a drive and then probably going to order the new torque converter. I hope this fixes the vibrations that got worse after they flashed it and drove it on vacation. We have been having harsh shifting as well and it will make the 3 time altogether for shifting and vibrations.
I hope this fixes it or the dealer can offer some advice on what to do.
I hope this fixes it or the dealer can offer some advice on what to do.
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356 Posts
Both are fighting, Iv made an appointment with the dealer owner.
They are supposed to call today for me to pick it up, but im not going to, im keeping the rental that CHRYSLER IS PAYING $45 a day for until they give me another car or a full refund!
Its sad that i feel more confident in a rental with 10,000 miles on it and god knows whats happened to it. I like it though, Its a Jeep Commander and it has a sticker on the window that says Chrysler drove it 65 miles for a quality assurance test.... It sure has NO rattles... im thinking of buying it.
Be careful with the idea of not picking up your Nitro when they claim its ready. I was told thats called something like voluntary repossession and the bank will be on your back real quick.
from what I recall on anything i've read on lemon laws its 3 or 4 visits for the same problem. If you've had 27 different issues but each has been fixed via warranty service the car doesn't necessarily qualify as a lemon (in terms of legal definition).
I wouldnt necesarily worry about the voluntary repossession, but more about the dealer charging you storage on the nitro , and chrysler reporting the rental car as stolen since you refuse to return it.
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WELL Speaking from experience on fighting Chrysler under the LEMMON LAW? Is not all cut and dry and they are not budgeing for me and I clearly have more than a case! long story short :
Times in the shop: 7 for ABS, ESB, Traction Control malfunction! 37 days total work time and about to endure more down time for same dangerous issue! 4 times to eliminate shudder or wheel shimmey, balanced tires 3X, aligned 1, and rotated 2X, still shakes like crazy at 65 MPH and above and outer edges of tires are starting to blister. Goodyear looked at the tires and they are not deffective like dealership is claiming. So when it goes in for the brake light issue they will be keeping it until they fix the paint shaker!!! I have had other issues that they did replace or fix under warranty.
Chrysler is telling my lawyer that my vehicle doesn't fit the profile of a lemmon
Oh OK!
I am not giving up and neither should others who make payments on vehicles that they make your problem and are not willing to be at least a little compassionate. :smiledown:
Times in the shop: 7 for ABS, ESB, Traction Control malfunction! 37 days total work time and about to endure more down time for same dangerous issue! 4 times to eliminate shudder or wheel shimmey, balanced tires 3X, aligned 1, and rotated 2X, still shakes like crazy at 65 MPH and above and outer edges of tires are starting to blister. Goodyear looked at the tires and they are not deffective like dealership is claiming. So when it goes in for the brake light issue they will be keeping it until they fix the paint shaker!!! I have had other issues that they did replace or fix under warranty.
Chrysler is telling my lawyer that my vehicle doesn't fit the profile of a lemmon
Oh OK!I am not giving up and neither should others who make payments on vehicles that they make your problem and are not willing to be at least a little compassionate. :smiledown:
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