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Discussion Starter · #1 ·
First I want to say hello to everyone on this site. You all seem to be real friendly compared to other auto sites I have been on.

I wanted my first post on this site to be a happy one unfortunately its not. I want to start off by saying that I am absolutely in love with my Nitro. For the first week I owned it my wife couldn't get me out of it. Now I can't look at it without feeling sick.

I am 27 years old and this not the only car that I have purchased but it is by far the nicest and the most expensive. It is a 2007 SXT and had only 12,100 miles on it when I bought it. At 12,300 everything started to go wrong.


I took it for a trip to Gettysburg, PA which is approximately 100 miles from my house. It got there fine and drove fine for the whole weekend. Coming home I noticed that the car was louder than normal but didn't think too much about it. Then the check engine light came on and the car started to sound like what would best be described as a diesel. Then the electrical light came on followed by the stability control turning itself off. Then the power steering went out and the car just rolled to a stop. All of this happened in a matter of 30 seconds about 20 feet from the highway on ramp. I called Chrysler Tow line and they were very helpful getting a truck out to me. They towed the car to the nearest dealership which was in Waynesboro, PA.

To fast forward a bit here apparently one of the valve springs popped out into the shaft that the piston travels in and shattered the piston. It also bent one of the valves in a 90 degree angle. The young mechanics at this dealership were apparently very amused by this because they were all taking pictures of it with their camera phones.

They replaced the whole engine in fear that any original parts could be damaged by metal shrapnel from the shattered piston, but instead of ordering a whole engine the ordered it piece by piece and had their 23 year old mechanic build it. Good practice for him but not good for my nerves.

The car has not driven right since. It doesn’t have the power that it once had and the transmission is not right. It’s an automatic and when it would shift from third to fourth the tachometer would hit 6,000rmps. Then it started to do it in between all of the gears.

I took it back into the shop and they apparently have no clue what is wrong with it. I have gone to the shop each morning because I like to be BSed to my face instead of on the phone and I get the same answer each time “We don’t know what is wrong with it."

So at this point I don’t know what to think. I just made the first payment yesterday and I have no car in my driveway to admire like I once did. I have been talking to a lawyer but apparently there isn’t much that can be done since the vehicle is under warranty.

The whole situation has been real disappointing and depressing. The warmer weather is finally here and I have a box of Mopar parts but I have no car to put them on. I will cut off this post before it is way too long even though this was the short version of the story. :shakehead:
 

· Dodge Nitro Forum
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I'll start by saying hello and welcome. We try our best to be friendly to all that join here....:chuckle:

Secondly, I'm really sorry to hear about your troubles. I know this doesn't help you at all but at least you know someone out there does care. Unfortunately there is always going to be issues with early models. I really hope they can help. Keep us informed...:)
 

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07Lifted,4X4,6sp-man,3.7L
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Welcome to the best forum on the net. The people here are great and the knowledge is abundant. Sorry to here about your troubles. I have a manual trany, so I can't help you with your particular issue, but there is a lot of information on this site. You might try doing a search.
Don't forget to say HI :wavey:at the Newbie check in.

Welcome again, and good luck. Keep us posted on what happens with your ride.
 
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Hello silvciv2k1..welcome to the forum. I'm a fairly new member also, but the people and the knowledge available here are amazing! :)

As to your particular problem, Chrysler will warranty work performed by any dealer, even though they prefer you continue using the one you bought your vehicle from. I was not satisfied with the work done by my home dealer and so I took my Nitro to a different one, where they were willing to go the extra mile. My suggestion to you is to take it to another dealer for the warranty work. I know how disappointed you must feel. I would be devastated if this had happened to me. I waited 5 years for Chrsyler to put the Nitro out.

I hope everything gets resolved. Please keep us informed on the progress!
 

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welcome to the famly silvciv2k1, lots of info here, when you get the time you should search the forum for answers and print those out....it is hard to discount someone's problems when they have documentation to prove there is an issue. I hope the problem is resolved quickly so you can go back to being in love with your notro! best of luck and if you can't find something just ask us, we will try to help as best as we can!!
 

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Discussion Starter · #7 ·
As to your particular problem, Chrysler will warranty work performed by any dealer, even though they prefer you continue using the one you bought your vehicle from. I was not satisfied with the work done by my home dealer and so I took my Nitro to a different one, where they were willing to go the extra mile.

Yeah that is what I did also. My dealer told me that I couldn't go to any other dealership. For those of you that don't know, that is a LIE you can take your vehicle to any Chrysler/Dodge repair shop!!!

Its funny I bought two vehicles from them in less then a week. The Nitro and a Jeep Commander. When I went to them with the problems that the Nitro was having they acted like they didn't even know my name. Your are treated like a king until you leave the lot.
 

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Discussion Starter · #9 ·
OK sorry it took me so long to reply to this thread. I got my Nitro back four days after writing this thread. They had it that long and all they could tell me was that they were getting error code P1790. They said they didn't know what that code means and that they can't find anything else wrong with the Nitro.

So I put quite a few miles on it the day I got it back and it seems to be running like a champ. I don't know what error code P1790 is but I doubt it took them four days to find and fix it.

Anyways I have my friend back in the driveway and the wife is jealous again life is good :smileup:

Stephen
 

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07Lifted,4X4,6sp-man,3.7L
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OK sorry it took me so long to reply to this thread. I got my Nitro back four days after writing this thread. They had it that long and all they could tell me was that they were getting error code P1790. They said they didn't know what that code means and that they can't find anything else wrong with the Nitro.

So I put quite a few miles on it the day I got it back and it seems to be running like a champ. I don't know what error code P1790 is but I doubt it took them four days to find and fix it.

Anyways I have my friend back in the driveway and the wife is jealous again life is good :smileup:

Stephen
Glad to hear all is good. I think error code is p-1790 (TP (Electric) Circuit Malfunction) or P1790 TP (Mechanical) Circuit Malfunction, NitroTech might be able to shed some light on this.
 

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Welcome to the forum, but I am sorry to hear of this bad experience.

I would absolutely demand that your dearer take care of this. This is a clear warranty issue and you can invoke the lemon law if need be.

Maybe your first step is to bring your Nitro to a new dealer for a fresh look.
 
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