Not to sit here and bitch about the american car companies (i am a strong supporter of the domestics), but with all the testing they do, between in the shop and on the road i find it hard to believe they dont find problems like this (i work as a design engineer and pretty much know how these things work).
Things like this should have been found on the first road tests of the vehicle and revised before the final release.
I saw many mule Nitros running around this area close to a year before they became available, and these small problems like cup holders, no passanger side assist handle, window switchs not working, and even the stalling (but that could be hard since mules are cobbled together and problems with engine and drive train are done seporately--most times) should have been addressed and fixed way back then, and never gone into productuin like they are now.
Again not to rag on the domestics but to me this is where they get a bad rep as compaired to the imports, which i hate to say but they seem to not allow things like this to happen as often.
This is just my opinion and as i said i am no way against the domestics.....just wish they would pay alittle more attention to the details